All products leave our facility in good condition. If you receive a damaged package from your carrier, do not accept it. Get a claim number from your carrier and contact us immediately. Your order will be replaced upon confirmation of the damaged shipment.
Unless there is a shipping error on our part, all sales are final. Our natural personal care products: shea butter, body polishes, body washes, etc are not returnable. We cannot restock these items because of possible contamination. This policy has been established for the health and safety of our customers.